Privacy Policy

Personal Information

Personal information about visitors to this website is primarily collected when knowingly and voluntarily submitted. Personal information can include your name, address, e-mail address and phone number.

This data is collected for the primary purpose of providing our products and services, or information relating to those products and services to you, the customer.
In rare circumstances, we may seek to collect information from third parties but in this event, all reasonable steps will be taken to make you aware of information sought and obtained.

Sensitive Information & Financial Details

Sensitive information can include such things as ethnicity, race, political affiliations, membership of professional bodies, criminal records and health information.

Financial details most commonly include credit card, debit card details or other means of electronic funds transfer. All financial data is collected and stored on a secure processing server.

Sensitive and financial data is collected for the primary purpose of providing our products and services, or information relating to those products and services to you, the customer.

Further use of this information & disclosure

Information submitted by visitors to this site may also be used for secondary purposes closely related to the primary purpose. Personal and/or sensitive information will not be shared with any third parties except for the following circumstances:

  • You have consented to do so or where disclosure to third parties is a necessary in achieving the primary purpose such as third parties engaged to deliver
  • To bring legal action against anyone interfering or compromising our rights or property or in instances where the law requires disclosure of information

Security of Information

Information stored by Premium Air is protected from misuse, loss and unauthorised access or disclosure in line with internal company policy and procedure. Information that is no longer required for the intended purpose will be routinely destroyed on a periodic basis as determined by company management.

Access to Information

You have the right to access, update or remove personal information from our database. If you wish to access information, opt-out of further communication or lodge a complaint please do so in writing or e-mail (details below).

This Privacy Policy may change from time to time, please consult or offices for the latest version. Any enquiries relating to our Privacy Policy may be directed to [email protected]

testimonial
  • So lucky i found these guys in melbourne...

    So lucky i found these guys in melbourne – they came out and measured straight away and didnt recommend a system bigger (and more expensive) than the house needed (unlike another mob) just one that suits my needs – the final price was cheaper than the two other quotes and completed fuss free on the booked day and the install cost also covered removal of the old unit. I highly recomend them if u are in melbourne
    Sal (Kensington ,VIC)

  • The delivery and service was of highest quality and professionalism...

    Premium Air is a great company to deal with. From the initial quote by the salesperson, to the engineer providing the solution and the team installing the unit under the house in a confined space with compliance, the delivery and service was of highest quality and professionalism.

    They were friendly and responsive to questions, I would highly recommend them to anyone.

    Feby, Hawthorn

  • We are absolutely delighted with the work you did for us...

    We are absolutely delighted with the work you and Ed did installing two air conditioners for us.  Thank you so very much for all the time and trouble you took.  They work beautifully and look great.

    We are also very grateful for the additional work you did painting the ductwork and supplying and moving the tap.  The new tap is very convenient and the outside aircon unit is much better where you placed it.  Your excellent work is very much appreciated.

    Thank you both for all your help and hard work.

    Annesley and Carmel

  • Confirms that we made an excellent decision going with you guys...

    It works beautifully. We have just come through a shocker with guns blazing!! Your aircon
    worked like a dream, our lives have changed forever and we are very happy!!

    Both me and Mary-Ann want to thank you for putting the system together and having Lucas, Mitch and Luke install it for us. The whole
    experience was spot on and the last couple of days of extreme heat confirms that we made an excellent decision going with you guys.

    Please pass on our thanks to the crew. All the best

    Richard and Mary-Ann Manning

  • Your workmanship is impeccable! We will highly recommend you to anybody...

    Just want to say a big thanks to you and your crew . Danny, he is fantastic!
    Your workmanship is impeccable! We will highly recommend you to anybody that is looking for your trade.
    Julie and James